Refund policy

All sales are final, with the exceptions below. Every card and product is checked and described as accurately as possible before it ships.

When you can get a refund

Item not as described: wrong item, wrong card, or condition clearly different from the listing.
Damaged in transit: the item arrived damaged.

Contact us at gbslabvault@gmail.com within 3 days of delivery, with your order number and clear photos. An unboxing video is strongly recommended for sealed product and graded slabs. Once approved, we will send return instructions. The item must come back in the same condition it was received, and sealed product must be unopened.

What we don't accept returns for

Change of mind, or price changes after purchase.
Opened sealed product, or pack and box contents. What you pull is luck.
Disagreeing with a grading company's grade, or minor case scratches on graded slabs.
Raw singles: condition is our honest assessment from photos and inspection. Small differences in opinion are not grounds for a return.

Refused or undeliverable packages

If a package is refused (including refusing to pay customs duties or taxes), not picked up, or returned because of a wrong address, we refund the item price minus the shipping cost paid, once the package is back with us.